Okay, I hope this is the right place to ask. It's driving me crazy.
I have my telephone socket in my front porch. My living room is at the opposite end of the house. In order to have my telephone and computer work in my living room where I want it, I have to use a telephone extension cable. Now for over a year and a half I had no problem with this setup. About a week ago though I lost my net connection and eventually traced the problem to the extension cable. When I plugged my filter straight into the phone socket without the extension, my broadband connected just fine. When I use the extension my telephone works, but my broadband does not.
Okay, so it must be the extension I said. So I bought a new one. That one had the same problem - would let my phone work fine but not my broadband. So I went back to the shop and bought another
one, and that also
had the exact same problem. So I instead buy online an extension cable from a different company, one specifically stated to support broadband internet. It just arrived and it had the same goddamn problem.
Now the thing is I have a spare router, spare filters and spare DSL cables, and I have tried using all of them. They all work exactly the same - as in they work fine if plugged directly into the phone socket, but none of them work at all
when I try and use any
telephone extension lead. Despite using an extension lead just fine for almost two years without issue, now all of a sudden it seems impossible for me to get an internet connection if I use one.
What is going on?! Is it a problem with the extension lead? Because I have three brand new leads, none of which work (at least not for my internet, they all allow my phone to work fine). Is it my modem/router? I've tried two of them and they both have the same issue - works fine when not using extension, doesn't work when I do use one. And I have used an extension fine before. It's just now that my broadband seems to have mysteriously decided not to work with an extension.
Could it be my internet service provider? They've been trying to pressure me into accepting a new router, on the grounds that doing so forces me to accept a year long contract with them. I'm not going to do that if my router works fine and they're just pissing around with the settings on their end to try and force me into a contract with them.
ARGH. Please can someone help.